Insurance and Payments

D’lanie is our Office Manager and knower of all things insurance and payments. Call, text or email. She will be happy to answer all of your questions.

We accept a wide range of insurance plans and payment options, as shown below. If you have a question, please ask.

Insurance

Blue Cross Blue Shield

United Healthcare

AARP

UMR

3rd parties:

Amplifon

TruHearing

United Healthcare Hearing

Your Hearing Network

Texas Workforce Commission

The fine print:

Insurance Billing and Patient Financial Responsibility
We will submit claims to your insurance carrier as a courtesy.

However, verification of benefits or pre-authorizations (if obtained) does not guarantee payment. Coverage, eligibility, and payment amounts are determined solely by your insurance plan.


You are ultimately responsible for all charges not covered or paid by your insurance, including but not limited to deductibles, co-payments, co-insurance, non-covered services, denied claims, or any remaining balance after insurance processing.


Payment for any patient-responsible portion is due at the time of service or upon receipt of your statement, unless other arrangements have been made.

Other Payments

The fine print:

Returned checks (for insufficient funds or any other reason) will incur a $50 processing fee.

If a credit card payment is declined, returned, charged back, or reversed, you will be responsible for any associated fees or costs incurred by our practice, and we reserve the right to pursue collection of the original amount plus fees.

All returned or disputed payments may result in your account being placed on hold or referred to collections.

Credit Cards - Visa, Mastercard, Discover, American Express

Care Credit is accepted

Checks - We will do an ACH transfer on a check

Cash - we do not keep cash in the office, so if you want to pay in cash, you may. But we cannot make change.

No bitcoin.

  • ⭐️⭐️⭐️⭐️⭐️ Life-changing! The audiologist was patient, thorough, and fitted me with perfect hearing aids. No pressure, really just expert care.

    Jacob, Little Elm TX

  • ⭐️⭐️⭐️⭐️⭐️ Fantastic service, would highly recommend.

    Jessica, Aubrey TX

  • ⭐️⭐️⭐️⭐️⭐️ This place is awesome!! The receptionist was so sweet and the test was quick and straightforward. When my results came out good, the audiologist went in depth with his explanation and recommended good resources to get a diagnosis from a specialist. 10/10 recommend!!

    Syl, Texas